Pretty good place for a small town. Competitive prices
Had a bad shopping experience about a year ago, from the moment I walked through the door one of the store managers treated me like I couldn't afford what I was buying. She really had the audacity to ask me if I had a credit limit before she swiped my card.... I told her "You can run that debit" lol Anyways I paid for a brand new Craftsman lawnmower among other things that failed me 2 months in so I went to get it replaced and here it is a year later and nothing. Get this when I took the mower in to get looked at they said it was a bent shafts and my 2 year warranty is no good, but there is nothing wrong with the blades and it spins just fine but the call center can't help me either so I have a 300$ paperweight. So for spending all my money at Sears last year I have a pain in the butt years time to get my lawnmower and microwave replaced... Wish me luck everyone!!!! I only have the world against me....
Friendly and knowledgable
Leslie is the best.
Went in a bought a brand new washing machine and got it home and I didn't like it so I took it back and asked them if I could exchange it for a different one (one that was $100.00 more) and a woman (who I'm assuming was a manager) came out asking why I'm returning it and was EXTEREMLY rude to me with all her questions! It was still under warranty and everything but she treated me horrible. I will never recommend this place to anyone nor step foot in there again!
Sears Hometown Store is a US Hardware Store based in Independence, Kansas. Sears Hometown Store is located at 300 N Pennsylvania Ave, Independence, KS 67301, USA.
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